Wednesday, 21 January 2015

ShoreTel launches affordable unified communications system for 200,000 Irish SMEs

ShoreTel, the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announces the Irish launch of its new platform built specifically for the needs of the small business market. The ShoreTel Small Business Edition 100 (SBE100) has been designed to make it cost efficient for the 200,000* Irish small businesses to access enterprise-class unified communications and collaborations tools.

ShoreTel has extended the capabilities of its enterprise ready platform to its new SME system which will enable this market to benefit from powerful productivity tools such as web conferencing, presence, instant messaging and advanced call routing. It also reduces communications costs, by bundling the cost of the server, switches, licenses and phones, by up to 40% resulting in a significant return on investment.

The ease of management of the ShoreTel solution makes it ideal for SMEs with limited IT resources. Most standard functions, such as adding or changing phones, and moving users, can be done by anyone with basic IT knowledge.  As the business grows, the ShoreTel platform can scale by means of a simple software upgrade.

Barry Dillon, regional sales director, ShoreTel commented, "All organisations need to cut costs while ensuring they can remain competitive. This is particularly true for the SME market.  With the right set of tools, these businesses can compete more effectively in the global marketplace. Our SBE 100 platform is a complete, out-of-the-box unified communications solution that gives SMEs access to enterprise-class functionality.

"The administrative simplicity of our platform, which reduces maintenance and management spend, allows us to drive down the total cost of ownership for small businesses, enabling them to realise significant savings."

The SBE100 also provides a variety of productivity-boosting capabilities, including desktop call control and unified messaging that delivers voice, fax and email messages to a single application, such as an Outlook inbox. Mobile and remote workers benefit from convenient features such as message notification and Follow Me Find Me, which provides users with one number across all devices so they can remain connected no matter where they are working from.

Michael O'Hara, managing director of Data Solutions, the Irish distributor for ShoreTel added, "This is a great opportunity for our channel partners to provide a cost effective and scalable communications solution to their SME customers, who account for a large segment of the Irish market. SMEs want the same levels of functionalities as large organisations and ShoreTel has delivered a solution that enables them to gain all the productivity and collaboration benefits at an SME price point."