Wednesday, 11 February 2015

Tourists to Benefit from Free Personalised Concierge Service

Smart Traveller, a Cork based start-up, has partnered with leading car hire company Hertz Ireland to offer tourists free and personalised concierge services to half a million tourists to Ireland who use Hertz. The innovative online platform offers round the clock concierge services such as personalised recommendations on restaurants, hotels and tourist attractions for every corner of Ireland. For ease of use for international visitors a range of languages are supported on the website and currently services are available in English, French and German.

The Hertz Smart Traveller platform is an exciting new service which is designed to give tourists the best possible advice on where to visit, eat, stay and shop. Once a tourist has booked their car hire with Hertz, they will have access to Hertz Smart Traveller, which will allow visitors to go to places they might not find listed in the established travel guides.

CEO and founder of the Hertz Smart Traveller website Jim McCoy said that “we are absolutely thrilled to announce the launch Hertz Smart Traveller, which is designed to cater for the 500,000 plus mobile tourists that use Hertz Ireland each year. These visitors all want to know the best places to visit, eat and stay in around Ireland. Hertz Smart Traveller allows tourist focused businesses all over Ireland to connect with these tourists directly via the Hertz Smart Traveller website.”

“Hertz Smart Traveller already has over 1000 businesses and locations signed up to the website, with many more joining each week. Visitors to Ireland who use Hertz Smart Traveller will have access to a range of well-known as well as bespoke tourist destinations. As the number of visitors to Ireland continues to rise each year, Hertz Smart Traveller offers a unique opportunity for indigenous small and medium businesses in the tourism and hospitality sector to increase customers” continued CEO and founder of Hertz Smart Traveller website Jim McCoy.

Membership Benefits

By presenting their Hertz Ireland Document, users will also be able to avail of discounts and special offers from the businesses and attractions. Hertz Smart Traveller will also give tourists instant fingertip access to critical information like local weather, currency rates and where the nearest fuel station or pharmacy is located. Hertz Smart Traveller users also benefit from access to a dedicated 24 hour telephone helpline support where they will be able to talk to one of the customer care team who can direct them to whatever amenity or service they require.

Paul Manning, Leisure Sales Manager at Hertz Ireland, speaking about the launch of Hertz Smart Traveller said “Hertz Ireland is delighted to partner with Smart Traveller to provide a free concierge service to our Hertz clients which we feel will only make our customers stay in Ireland an even more enjoyable one. By leveraging an interactive and easy-to-use web platform, Hertz Smart Traveller will enhance the experience for these tourists travelling to Ireland by providing a round the clock service, accessible online and by phone that they can use for their entire visit to Ireland.”

“Building a robust platform with ease of use for such a large number of users was crucial and we are pleased to partner with Richard Ennos, a long time supplier of IT services to Hertz Ireland. Together with a fantastic team, we have managed to create an opportunity to further enhance the travelling experience for tech-savvy tourists with our geo-location functionality platform which ensures that listings are tailored just like a bespoke concierge service” concluded CEO and founder of Hertz Smart Traveller website Jim McCoy.