Watch these thought leaders share ways in which you, your company, and your team can improve your customer success processes and overall growth.
Ten sessions are available, including these five:
- Seven Steps to Customer Success at Scale
Thomas Lah, Executive Director, TSIA - The Origins of Customer Success at Salesforce.com
George Hu, EVP, Salesforce.com - One Ring to Rule them All: Unifying Customer Success Metrics
Bill Macaitis, CMO, Slack Technologies - Use Design-Thinking to Ignite Creativity and Drive Customer Success
Catherine Courage, SVP of Customer Experience, Citrix - Disrupting Digital Business in the Peer-to-Peer Economy
R "Ray" Wang, Founder & Chairman, Constellation Research