Saturday, 13 June 2015

High speed, managed fibre network delivers critical business applications to Grassland Agro

Indigenous unified communications service provider, Intellicom today announced that it has deployed a four-site, managed fibre network for leading agriculture and industrial fertiliser business, Grassland Agro.

The fibre network, which connects 45 users at Dublin, Cork, Limerick and Slane comprises high-speed, dedicated internet bandwidth and separate private network capacity for the company’s mission-critical business application, SAP Business One.

Since deployment, the company enjoys improved productivity through better application response times and printing speeds as well as consolidated business reporting for the company’s boardroom team in France. Grassland Agro merged with French agri group, Roullier in 2013.

Commenting on the project, Larry Fay, IT manager with Grassland Agro said:

“We’re in the middle of our busy season and the network has bedded in very well. The improved speed and response times has had a positive effect on productivity and users at regional centres can now work live on the system, negating the need to set up VPNs to access business applications,” he said.

Having migrated to a more bandwidth-hungry line of business application post-merger, Grassland’s existing DSL connectivity was no longer fit for purpose. The company had to migrate to a robust, high-speed infrastructure allowing staff to log directly onto applications and break out to the internet.

“With the old network, printing dockets could take more than 30 seconds,” said Fay. “In the busy season that’s a lifetime but it’s completely different now as our high speed connectivity is split between SAP and internet capacity with guaranteed bandwidth for our mission-critical computing tasks.”

Neil Wisdom, managing director with Intellicom based the network design on the principle of investment protection.

“The network architecture has been future-proofed and designed for full unified communications as and when Grassland decide to take their infrastructure to the next level. It’s VoIP and video ready and that means older PABXs or CCTV systems at regional sites can be easily retired and migrated to a cloud-based or on premise IP-based contact centre solution, and at a lower cost than traditional telephony.”

The three-year contract with Intellicom also includes their iManage managed service, delivered from the company’s network operations centres in Clonmel and Dublin. Engineering staff proactively monitor and manage Grassland’s telecoms infrastructure, ensuring maximum uptime and troubleshooting of any technical issues before they impact business operations.