Saturday, 3 November 2018

Out-of-hours demand spurs the online doctor provider to deliver a round-the-clock solution

videoDoc, the Irish leading digital healthcare provider, will offer their online doctor service 24 hours a day, 7 days a week, the first service of it’s kind in Ireland.
videoDoc consultation figures have grown month on month culminating in more than 2000% growth since January 2017.  Partnerships with Vhi Healthcare, the USI, Beaumont hospital and the Irish Postmasters Union among other initiatives have driven this trajectory.

Mary O’Brien, co-founder of videoDoc, ”We have seen an increasing number of out-of-hour logins and in reaction to this demand we are now offering the videoDoc online doctor service 24 hours a day, 7 days a week.  Industry experts and our own belief is while online doctors will never replace a patient’s own GP they are growing exponentially.”

videoDoc annual subscription customers will be given access to the 24/7 service from the 1st of November while the pay-as-you-go customer can avail of the doctor on demand from January 1st 2019.

videoDoc, due to the extra demand, aims to double the workforce in the next 6-12 months from 26 to 55.

videoDoc recently announced the launch of an online therapy service on their platform. This new addition to the videoDoc service aims to provide patients with a solution focused approach to issues affecting mental health.  The programme has been developed as a response to the significant numbers of patients accessing the videoDoc service seeking help with mental health related concerns.